Returns & Refund Policy

If something isn’t right, you can return your items within 7 days of delivery or collection.

Let us know you want to return your item(s) by using the Return My Order feature on the website.

General Conditions:

  • Return Window: Most full-priced items are eligible for return within 7 days. Sale items are not eligible for return.
  • Item Condition: Returned items must be unworn, undamaged, and in their original condition, with all tags and packaging intact.
  • Receipt Required: An original receipt is mandatory for processing returns.

Return Options:

  1. Refunds:
    • Full-Priced Items: Refunds are permitted within 7 days of delivery or collection and will be issued in the original payment method.
    • Sale Items: Refund eligibility may vary; refer to specific product details for restrictions.
  2. Refund Processing:
    • Credit/Debit Card: Refunds may take 10-30 business days, depending on your bank.
    • Tabby Payments: Refunds for Tabby purchases will be credited to the card used. Processing times may vary.
  3. Return Charges:
    Customers bear the cost of return shipping, which typically matches the initial shipping fee.